Responsible gambling

Responsible Gaming at BoxBet

At BoxBet, we take responsible gaming seriously and strive to provide a safe and enjoyable experience for all our players. We understand that problem gambling can have severe consequences on individuals and their loved ones, which is why we have implemented various measures to promote responsible gaming practices.

Tools for Responsible Gaming

We offer a range of tools to help you control your gaming habits and maintain a healthy balance between entertainment and responsibility:

1. Deposit Limits: Set daily, weekly, or monthly deposit limits to prevent overspending.
2. Time-Outs/Session Limits: Take breaks from gaming with our short-term time-out options (24 hours, 7 days, 30 days) or set session limits to control your playing time.
3. Self-Exclusion: Choose permanent account closure if you feel the need for a break from gaming altogether.
4. Loss Limits: Set maximum monthly loss thresholds to prevent significant financial losses.

Gaming Session Reminders

We also provide reminders to encourage responsible gaming:

1. Automatic pop-up notifications after 30/60/90 minutes to prompt breaks and self-assessment.
2. Inactivity monitoring to identify potential problem gaming behavior.

Support for Problem Gamblers

While we strive to maintain a safe environment, we recognize that some players may still experience issues with responsible gaming. For this reason, we provide links to external support resources:

1. Gamblers Anonymous: A self-help organization dedicated to helping individuals overcome compulsive gambling.
2. Problem Gambling Support: Information and guidance for those struggling with problem gaming.

Self-Assessment Questionnaire

To help you identify potential issues with responsible gaming, we offer a self-assessment questionnaire in our account settings. This tool allows you to evaluate your gaming habits and make informed decisions about your participation on our platform.

Responsible Gaming Policy

At BoxBet, we commit to:

1. Providing transparent and accessible information about our games, rules, and policies.
2. Implementing robust anti-money laundering (AML) and know-your-customer (KYC) measures to prevent problem gaming.
3. Continuously monitoring and updating our responsible gaming tools to ensure they meet evolving player needs.

Your Safety is Our Priority

We understand that responsible gaming is an ongoing process, and we are committed to supporting you every step of the way. If you have concerns about your gaming habits or need assistance with any of our responsible gaming tools, please don't hesitate to reach out to us for help.